Grievance & Complaints

Grievance Redressal Policy

MVG Advisory LLP ("Multiply Ventures") is the Investment Manager of India Foundation Fund Series I, registered with SEBI as a Category I Alternative Investment Fund (Registration No. IN/AIF1/19-20/0778). We are committed to addressing investor grievances promptly, fairly, and efficiently in accordance with SEBI guidelines.

How to Raise a Grievance

You may submit a grievance through any of the following channels:

Step 1 — Contact the Investment Manager Directly

Step 2 — SEBI Scores Portal (Escalation)

If your grievance is not resolved to your satisfaction by the Investment Manager, you may escalate it to SEBI through the SEBI Complaints Redress System (SCORES):

• Website: https://scores.sebi.gov.in
• Toll-free helpline: 1800 22 7575 / 1800 266 7575
• SEBI Head Office: SEBI Bhavan, Plot No. C4-A, G Block, Bandra-Kurla Complex, Bandra (E), Mumbai – 400 051

Grievance Redressal Process

1. Submission — Submit your grievance in writing via email or post to the address above. Include your name, contact details, investor/folio number (if applicable), and a clear description of your concern.
2. Acknowledgement — We will acknowledge receipt within 3 business days with a unique reference number.
3. Investigation — Our team will investigate and may contact you for additional information during this period.
4. Resolution — We aim to resolve all grievances within 30 calendar days. Complex matters may take longer; you will be kept informed.
5. Escalation — If you are not satisfied with our resolution, you may escalate to SEBI SCORES as described above.

Accessibility Grievances

For complaints specifically related to the accessibility of this website, please refer to our Accessibility Statement page, which contains detailed information about our accessibility standards and how to report accessibility barriers.

We aim to respond to all accessibility-related feedback within 2 business days.

Fund Trustee Contact